393ok Privacy Policy

By using the 393ok.pro website, you are considered to have accepted all terms of this Privacy Policy. 393ok is a trusted online gaming platform that places the highest importance on user privacy. Our Privacy Policy has been developed in line with international data protection standards.

This policy outlines what data 393ok collects, why it is collected, how it is used, and the steps we take to protect your information. This policy applies to all 393ok services, websites, and mobile applications.

393ok's Privacy Policy has been prepared in Bengali and designed with Bangladeshi users in mind. In the event of any dispute, the Bengali version shall be considered the authoritative text.

393ok collects your information in several ways. Below is a detailed breakdown of what data is collected and in which situations.

Information Collected at Registration

• Full name (as per national ID)
• Date of birth (for age verification)
• Current address and district
• Mobile Number
• Email Address
• Preferred Username

Information collected at the time of transactions

• Payment method details (Mobile Banking / Nagad / Rocket number)
• Bank account details (if applicable)
• Transaction History & Amounts
• Date and time of deposits and withdrawals

Automatically Collected Information

393ok uses collected data only for defined, legitimate purposes. All intended uses of your data are clearly outlined below.

For the purpose of service delivery

• To create and manage your account.
• To process deposits and withdrawals.
• To track gaming history and balance.
• To manage bonuses and promotions.
• To provide customer support services.

For Security & Compliance Purposes

• To prevent fraud and money laundering.
• To verify age (18+).
• For managing the KYC (Know Your Customer) process.
• To meet the legal requirements of regulatory authorities.

For development and marketing purposes

• To further improve the platform experience.
• To recommend games based on your preferences.
• To send promotional offers and updates (with your consent).
• To generate analytics and statistics (anonymized).

393ok never sells or rents your personal data to third parties. In certain specific circumstances, limited information may need to be shared.

When Information Is Shared

• Payment Processing: To process transactions via Mobile Banking, Nagad, Rocket, or bank.
• Legal Obligation: Required information is disclosed upon government or court order.
• Fraud Prevention: Reporting suspected money laundering or fraud to the relevant authorities.
• Technology Services: Limited data sharing with hosting and cybersecurity service providers.

The 393ok website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that personalize your experience on return visits.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
• Performance Cookies: To monitor site speed and overall performance.
• Preference Cookies: To remember your language preferences and settings.
• Analytics Cookies: To collect anonymous site usage statistics (non-personally identifiable).

Manage Cookies

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to not function properly.

393ok uses the latest technology to protect your privacy and personal data. Our security framework is built to meet international standards.

• 256-Bit SSL Encryption: All data transfers are fully secure.
• Firewall Protection: Robust firewall protection to prevent unauthorized access.
• Two-Factor Authentication: Two-Factor Authentication (2FA) to secure your account.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Limited Access Policy: Only authorized personnel have access to specific data.
• Data Backup: Regular encrypted backups are maintained.

As a registered user of 393ok, you have the following rights over your personal data.

• Right to Access Information: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You can request that processing of your data be restricted for certain purposes.
• Right to Data Portability: You can request a copy of your data.
• Right to Object: You can opt out of receiving marketing messages at any time.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

393ok does not retain your data longer than necessary. Retention periods are determined based on the type of information.

393ok is an 18+ platform. We firmly believe that minors should be kept away from online gaming, and have put strict measures in place to ensure this.

• Age verification is mandatory at the time of registration.
• In suspicious cases, national ID or birth certificate verification is carried out.
• Accounts belonging to users under 18 years of age are terminated immediately.
• No data from minors is collected or stored.

393ok reserves the right to update this Privacy Policy, in part or in full, at any time. When significant changes are made, we will notify you in the following ways.

• Displaying a notice on the website homepage.
• Sending notifications to the registered email address.
• Updating the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our support team. We're always here to help.